Privacy Policy

Privacy Policy – ICN New Zealand

This Privacy Policy outlines ICN New Zealand’s practices concerning information collected from users who access our website at www.icompetenatural.co.nz or otherwise share personal information with us. By using our services, you agree to the terms outlined in this Privacy Policy.

Grounds for Data Collection

We process your personal information (meaning any information that may reasonably identify you; hereinafter “Personal Information”) for the following purposes:

1. To perform our contractual obligations and provide our services.
2. To protect our legitimate interests and improve our services.
3. To comply with legal and financial regulatory requirements.

By using our website, you consent to the collection, storage, and use of your Personal Information as described herein. We encourage all users to carefully read this Privacy Policy and make informed decisions.

What Information Do We Collect?

We collect the following types of information:

1. Non-Personal Information:

   • Anonymous and aggregated data, such as browser type, operating system, device information, language preferences, and activity on our website (e.g., pages viewed, clicks, etc.).
   • This information cannot be used to identify you personally.

2. Personal Information:

   • Data that can identify you, such as:
     • Name, email address, phone number, and physical address.
     • Device-specific details (e.g., IP address, geolocation data, and unique identifiers).
     • Account registration information.

How Do We Collect Information?

We receive information about you from the following sources:

• Directly from you: When you register, fill out forms, or contact us.
• Automatically: Through your use of our website, including cookies and analytics tools.
• Third-party services: From analytics providers, marketing tools, or public directories.

Use of Information

We use your information for the following purposes:

• To provide, maintain, and improve our services.
• To communicate updates, technical information, or respond to enquiries.
• To deliver personalised advertisements and marketing offers.
• To analyse site usage and improve user experience.
• To comply with legal obligations, prevent fraud, and ensure security.

We do not sell or rent your information to third parties. However, we may share data with trusted service providers (e.g., hosting platforms, payment processors, or analytics tools) to help us operate our business.

User Rights

Under applicable privacy laws, you have the following rights:

1. Access and Rectification: Request access to or correction of your Personal Information.
2. Data Portability: Receive your data in a machine-readable format or transfer it to another controller.
3. Deletion: Request the erasure of your Personal Information under certain circumstances.
4. Restrict Processing: Limit how your data is used in specific scenarios.
5. Withdraw Consent: Revoke previously granted consent at any time.
6. Object to Processing: Object to data processing for marketing purposes or based on legitimate interests.
7. Lodge Complaints: File a complaint with your local data protection authority.

To exercise these rights, contact us at info@icompetenatural.co.nz. Requests will be processed within 30 days.

Retention of Data

We retain your Personal Information as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymised.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance user experience and collect data about usage patterns. We also use tools like Google Analytics to analyse site performance.

You can manage cookie preferences through your browser settings. Disabling cookies may impact website functionality.

Marketing and Advertising

With your consent, we may send you promotional communications or targeted advertisements. You can opt out of marketing emails by clicking the “unsubscribe” link in our messages or contacting us directly.

Data Transfers

Your Personal Information may be stored or processed outside New Zealand. We ensure such transfers comply with applicable data protection regulations, including safeguards like contractual agreements or adequacy decisions.

Security Measures

We implement industry-standard security protocols to protect your data. While we strive to safeguard your information, no method of transmission over the internet is 100% secure. We are not liable for unauthorised access due to circumstances beyond our control.

Third-Party Services

This Privacy Policy applies only to our website. We are not responsible for the practices of third-party sites or services linked from our website. We encourage you to review their privacy policies.

Updates to This Policy

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of our services signifies your acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or your data, please get in touch with us:

ICN New Zealand
Email: info@icompetenatural.co.nz
Website: www.icompetenatural.co.nz

This policy is effective as of January 1, 2025.